VIP membership payment
We use PayPal as our primary method for accepting online payments. PayPal
lets you pay by either a credit card, or using your existing PayPal balance.
Jump to the payment page
Payment by credit card
You can use your credit card to purchase VIP membership, just like you do on
many other web-pages. We have teamed up with PayPal, one of the biggest
online payment processors, to provide a familiar, fast and secure payment
method. If you have used PayPal before, the process will be the same as on
other pages. If you have not used it before, you will find it very easy.
Just follow the on-screen instructions.
Using your existing PayPal balance
If you have money on your PayPal account, you can even use that, without
needing a credit card. PayPal lets you receive payment from a number of
sources: directly from another member, auctions, or you can even fund your
account from a normal bank account (this does not work in all countries).
Is it safe to pay by credit card?
When paying with a credit card, you do not give us your card details. After
choosing your payment, we redirect you to PayPal's secure server,
where you may enter your card details. The
details of your card never reach us, if you have any inqueries in the
future, you only need to quote your transaction number, we ask for no card
details.
Millions of people around the world use PayPal to handle their online
payments, we believe that it is one of the most secure payment methods.
Since it has been around for quite a while, many people are familiar with
how it works, have been using it for their online businesses and trust the way it works.
For even more security, we suggest you keep in mind the following: you do
not give us your card details. You only need to enter it on the payment page
of PayPal. We will never ask for your card detaild, not within the game,
not through e-mail, never. So if anyone asks you for the card details, never
give it to them. Only enter them on the secure PayPal server. Card data
entered there does not reach even us, and so is safe.
After payment, when does VIP membership become active, and how long does it last?
Following a successful payment, your VIP membership becomes active
immediately. By the time you see the confirmation on the PayPal page, we
have already updated your userdata in the game.
If your country is a VIP member at that time, the new VIP rounds get added
to your existing membership, making sure VIP membership is continuous.
If your country is not a VIP member at the time (it has never been, or
VIP membership has expired), membership starts from the moment of processing
your payment. Your previous VIP settings immediately take place (if there
were any).
What happens if I delete my country?
If you delete your country, remaining VIP membership is lost. We suggest you
try to solve any problems you encounter in the game, no matter how hopeless
the situation may seem, the game offers lots of possibilities for this.
Refund policy
We provide a free, one-week period for everyone to try the benefits of VIP
membership. You can request this from within the game, after two weeks of
gameplay.
When paying by credit card, we also provide a 7-day money-back guarantee.
If, within 7 days of payment, you decide that you do not like the game, and
do not wish to play, we will refund your payment in full.
We can only provide this, if you deleted all your countries within our game,
and sent us a written declaration, that you will never play with us again.
Only payments made in the past 7 days can be refunded. So if, for
example, you had been a VIP member for the past year, we can still only
refund payments made in the past 7 days.
If you wish us to make a refund, please write to us at the e-mail address
below, privode the id of your country/countries, the transaction number(s), and
clearly declare that you will never play with us in the future, in any
version of the game, or in any other games we provide. Be sure to attach all
transaction numbers of the past 7 days that you received from PayPal. With
these information, we will refund your payments within 30 days.
How do I get an invoice?
You automatically receive a digital receipt after payment via e-mail. If, for
any reason you need a tax invoice, please e-mail us with your personal data
and the transaction id of the payment, within 7 days of payment, and we will create an invoice for
you. Sending the invoice via postal mail has a 2 EURO charge, that will need
to be payed before we can mail the invoice. Digital form of the invoice is
at no additional cost. Please be sure to always include your full name, full
address and tax number.
What can I do if I have a problem?
If you have any problems during payment, please contact us at
attila@civ.hu.
Our phone number, where you can reach us after scheduling a time by e-mail: +36-70-331-3485.
Please note that we can only
provide you information regarding payments through e-mail.
About VIP membership, once more
IMPORTANT! Before proceeding to the payment page, we ask you to read the
help on VIP membership once again, especially the bold sections. VIP
membership does NOT give you any right to cheat, normal gamerules apply!
VIP help
Continue to payment
After reading all the above, and reading through the VIP help once again,
click the following link to be taken to the payment page.
Continue to payment page
